Customer Relationship Management

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Diversified, multi-national healthcare enterprise that provides a portfolio of services to government sponsored healthcare programs, focusing on under-insured and uninsured individuals. Provides a uniform solution to managing all aspects of a healthcare organization’s complex provider relationships. This projects houses the centrifuged application in which collecting the provider and practitioner related data (TIN, TIN Affiliation, Address, NPI Attributes, Prov NLC, Prac NLC, Prac Education, PCC, Prov and Prac Phone numbers, Additional Address, Prov and Prac Insurance etc) from different regions and territories and store them in Legacy system Portico database. Upon Customer and multiple stack holders request, performing day to day PLM activities

Activities

  • Gathered requirements, developed the design, implemented, tested and maintained Logistics, Return, Return to Vendor and Sample Management process – a key critical functionalities of the SCM business.
  • Involved in preparing class diagrams, Sequence diagrams and BUC-SUC realization using Rational Rose.
  • Involved in development activities which involves construction of JSPs, EJBs, Value objects, DAO etc. which form part of realizing a complete business transaction.
  • Involved in Code and Unit test Case reviews.
  • Developed User Manuals of business implementations.
  • Was part of the Performance tuning team and was involved in tuning of SQL queries.
  • Involved in Functional Point Estimation of the SCM module.
  • Involved in creating a reusable component.

Technologies

Java (JDK 1.4), J2EE 1.3 (Servlets, JSP, EJB, XML & JDBC), HTML/DHTML, JavaScript, Weblogic 8.1, Oracle 9i, Windows 2000