Customer Relationship Management

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Diversified, multi-national healthcare enterprise that provides a portfolio of services to government sponsored healthcare programs, focusing on under-insured and uninsured individuals. Provides a uniform solution to managing all aspects of a healthcare organization’s complex provider relationships. This projects houses the centrifuged application in which collecting the provider and practitioner related data (TIN, TIN Affiliation, Address, NPI Attributes, Prov NLC, Prac NLC, Prac Education, PCC, Prov and Prac Phone numbers, Additional Address, Prov and Prac Insurance etc) from different regions and territories and store them in Legacy system Portico database. Upon Customer and multiple stack holders request, performing day to day PLM activities

Activities

  • Walk through the CRM
  • Understand Business & Analysis of CRM document
  • Co-ordinate with the team regarding the issues, tasks and clarify any queries with the onsite counterpart.
  • Construction of programs as mentioned in the CRM
  • Developed Java (with JDBC) centric pages for business objects.
  • Developed Servlet centric pages for Application objects.
  • Developed JSP (mixed with Java & HTML) centric pages for presentation layer
  • Architecture design & High Level System design
  • Object Modeling & Design and coding of Reusable components
  • Testing- Unit, Integration, Stress testing
  • Prepared the detailed plan and system requirements specifications for the application.
  • Client interaction

Technologies

Java (JDK 1.4), J2EE 1.3 (Servlets, JSP, EJB, XML & JDBC), HTML/DHTML, JavaScript, Weblogic 8.1, Oracle 9i, Windows 2000, Sybase, CVS